Privacy Policy

Effective Date: August 24, 2026

This Privacy Policy explains how HLJA Global LLC ("HLJA," "we," "us," or "our") collects, uses, shares, and protects information in connection with our procurement, sourcing, and logistics coordination services.

1. Information We Collect

We collect information you provide when you request a quotation, place an order, or communicate with us, which may include:

• contact details such as name, email address, and phone or messaging number;
• whether you are enquiring as an individual or on behalf of a business;
• order details including products requested, specifications, quantities, product links, budget, and timing requirements;
• delivery location and consignee information;
• information required for customs, export, or regulatory purposes, including end-user and intended-use information where applicable;
• payment and remittance details necessary to identify and reconcile transfers; and
• correspondence and order history relating to your transactions.

We do not ask you to submit banking credentials, passwords, or identity documents through public forms on this website.

2. Why We Process Information

We process information in order to:

• prepare quotations and respond to enquiries;
• source products and coordinate purchases with suppliers;
• arrange transportation, consolidation, freight, and delivery;
• prepare customs, export, and shipping documentation;
• process and reconcile payments;
• communicate with you about the status of an order;
• meet legal, tax, customs, sanctions, and other regulatory obligations; and
• protect against fraud and secure our operations.

Where required by applicable law, we process information on the basis of your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate business interests.

3. Who We Share Information With

We share information only where reasonably necessary to perform a transaction or comply with law. Recipients may include:

• suppliers, distributors, and dealers fulfilling your order;
• freight forwarders, carriers, warehouses, and consolidation providers;
• customs brokers and, where required, customs and regulatory authorities;
• banks and financial institutions processing transfers;
• insurers, where cargo insurance is arranged; and
• professional advisers, where necessary to protect our legal rights.

We do not sell your personal information, and we do not share it for unrelated advertising purposes.

4. Access and Security

Access to customer information is limited to authorized HLJA personnel and to service providers that require the information to perform services for the applicable transaction.

We use commercially reasonable administrative and technical measures to protect information in our possession. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Order records accessible through our order status page are protected by an access reference issued to the customer. Please do not share order access links with anyone who should not see your transaction details.

5. International Transfers

HLJA operates from the United States and serves customers in Nigeria and elsewhere. Information relating to your order may be transferred to, stored in, and processed in the United States and in other countries where our suppliers, carriers, and service providers operate.

Where such transfers occur, we take reasonable steps to ensure the information continues to be handled in accordance with this Policy and applicable law.

6. Retention

We retain transaction records for as long as necessary to complete the transaction, provide ongoing support, and satisfy accounting, tax, customs, export-control, and other legal retention requirements. Records that are no longer required for these purposes are deleted or archived.

7. Your Rights

Subject to applicable law, you may request access to the information we hold about you, request correction of inaccurate information, request deletion of information we are not required to retain, object to certain processing, or withdraw consent where processing is based on consent.

To make a request, contact us at hello@hljaglobal.com. We may need to verify your identity before acting on a request.

8. Cookies and Analytics

This website is designed to function without advertising or cross-site tracking cookies. If we introduce analytics or other non-essential cookies in future, we will provide notice describing the cookies used and how consent may be given or withdrawn.

9. Children

Our services are directed to businesses and adult customers. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. Updates take effect from the date posted on this page.

11. Contact

Questions or requests concerning this Policy may be sent to hello@hljaglobal.com.

HLJA Global LLC
Atlanta, Georgia, USA

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